Our Stakeholders' Engagement
The Group strives to maintain a clear and open channel of
communication with our stakeholders to optimise the value
creation of our business.
Our key stakeholders are categorised into six groups that
influence our business decisions. This year, we continue
to explore new engagement avenues that serve to enhance
the level of transparency and accountability throughout
our business operations.
Employee Management
Tropicana Group promotes workforce development through continuous learning and fair practices. We prioritise health and safety across all operations and strive to deliver quality products and services. We monitor customer satisfaction and gather feedback to meet evolving consumer demands.
Retaining Our Talent
We monitor employee attrition rates to retain skilled and experienced talent. We attract and retain employees with competitive compensation, benefits, and a supportive working environment. In FY2023, we welcomed 214 new permanent employees due to our business expansion. We provide at least two weeks' notice to employees before significant operational changes.
Benefits Provided to Full-Time Employees
Benefit | Provided to |
---|---|
Personal Accident Insurance | All full-time and fixed-term contract employees |
Hospitalization Insurance | All full-time and fixed-term contract employees and family members of Deputy General Manager and above |
Outpatient | All full-time and fixed-term contract employees and family members of Managerial and above |
Marriage Token | All full-time and fixed-term contract employees |
Newborn Token | All full-time and fixed-term contract employees |
Compassionate | All full-time and fixed-term contract employees |
Birthday Token | All full-time and fixed-term contract employees |
Annual Professional | Association Membership Subscription All full-time and fixed-term contract employees of Executive and above |
Dental Benefits All |
All full-time and fixed-term contract employees and family members of Assistant Manager and above |
Optical Benefits | All full-time and fixed-term contract employees |
Health Screening Benefits | All full-time and fixed-term contract employees |
Prolonged Illness | All full-time employees only |
Retention Strategies
Learning & Development
Tropicana Group champions the development of our workforce by fostering a culture of continuous learning and fair practices. We are committed to providing relevant training to our employees, helping them acquire the necessary knowledge, skills, attitudes, and habits for their roles. This aligns with our business goals and supports employee self-development and career growth.
Employees are encouraged to seek courses relevant to their job functions to stay competitive and informed. Tropicana supports continuous learning to optimise business performance and promote career development opportunities.