Tropicana Privilege Card

Tropicana Privilege Card | Tropicana Corporation Berhad

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Membership Privileges

Customer Loyalty & Services

Designed to serve as a token of appreciation to our loyal customers, the Tropicana Privilege Card (TPC) offers a host of attractive and exclusive benefits such as discounts on properties, cash rewards, and exciting dining and shopping benefits.

TPC members will also be amongst the first to be invited to future Tropicana property launches, where they can enjoy even greater rates and more exclusive benefits!

Enjoy the Tropicana experience beyond ownership.

Benefits & Privileges

  • Alternate

    Incremental property discount on future purchases*

  • Alternate

    Endless opportunities or referral cash rewards**

  • Alternate

    Priority invitation to property launch events and TPC members events

  • Alternate

    Special member’s privileges at Tropicana Golf & Country Resort

  • Alternate

    Lifestyle privileges from selected partners

  • Alternate 6

    Latest e-updates of the bi-monthly Tropicana Magazine in your inbox

  • * Terms and conditions apply
  • ** Selected participating properties only

Participating Merchants

Specially Selected Partners

Our continuing service of specially selected A-Z merchants to help you save

Guocera

Free transportation for the purchase of RM10,000 and above. Applicable only in Klang Valley, Penang and Johor Bahru.


For more information, please contact our customer careline:

Telephone
+603-7663 6888
Operating Hours
9am - 6pm (Monday - Friday) Closed (Saturday & Sunday)
  • TERMS AND CONDITIONS GOVERNING THE USE OF TROPICANA PRIVILEGE CARD

    The issuance and the use of the Tropicana Privilege Card shall at all times be subject to the following terms and conditions:

    1. Definitions

    1.1 In this Agreement:-

    • Tropicana means Tropicana Corporation Berhad (Company No. 47908-K), a company incorporated in Malaysia and having its office at Unit 1301, Level 13, Tropicana Gardens Office Tower, No. 2A, Persiaran Surian, Tropicana Indah, 47810 Petaling Jaya, Selangor Darul Ehsan and shall include its subsidiaries.

    • Tropicana Property means a purchase of any number of unit(s) of property within the property development undertaken by Tropicana and/or its subsidiaries by the Member or non-Member buyer directly from Tropicana and/or its subsidiaries and does not apply to such properties in a sub-sale or secondary transaction.

    • TPC means the Tropicana Privilege Card issued by Tropicana under the TPC Programme.

    • TPC Programme means the Tropicana Privilege Card Programme drawn up with benefits and privileges promoted by Tropicana and at participating outlets for members’ enjoyment.

    • Member means TPC Member holding a valid TPC.

    • Buyer Discount means the discount given to the Member on Tropicana Property purchased from Tropicana directly.

    • Introducer’s Cash Reward means the commission given to the Member who had introduced a non-Member buyer who had successfully purchased a property from Tropicana by executing the SPA and having paid a sum not less than Thirty five (35%) percent of the total purchase price of the Tropicana Property.

    • Participating Outlets means the merchants, suppliers or establishments participating in the TPC Programme from time to time.

    SPA means the duly stamped Sale & Purchase Agreement executed between Tropicana and the Member or the non-Member buyer, as the case may be, in respect of the Member’s or non-Member’s purchase of the Tropicana Property from the project(s) undertaken by Tropicana.

    2. TPC Membership (For Tropicana property only)

    2.1 The TPC membership is given free of any charges to every person or company who has purchased Tropicana Property directly from Tropicana. The Member will be issued a TPC for use in connection with the benefits and privileges under the TPC Programme after the purchaser has executed the SPA and has paid no less than 35% of the purchase price of the Tropicana Property.

    2.2. For new TPC membership, in the event of termination of purchase for any reason whatsoever, the TPC membership shall be terminated forthwith and the Member shall return the membership card to Tropicana for cancellation.

    2.3. The TPC membership shall remain with the first owner of the Tropicana Property even after the said Tropicana Property has been sold, assigned, transferred or disposed of. The sub-sale purchaser to the Tropicana Property is not entitled to the TPC membership.

    2.4. The TPC is a privilege card which entitles the Member to enjoy Buyer Discount, Introducer’s Cash Reward and privileges at the Participating Outlets as provided herein.

    2.5. The TPC membership is non-transferable and non-assignable and is for the exclusive use of the Member only.

    2.6 The TPC is NOT a credit card or debit card or charge card or others similar to these. It cannot be used to obtain cash, cash vouchers or to exchange for cash or other products or services other than the Introducer’s Cash Reward.

    2.7. There are four (4) categories of TPC, namely, Priority TPC, Gold TPC, Platinum TPC and Diamond TPC. The type of TPC is determined by the aggregate value of the property(ies) purchased by the Member as follows: -

    (i) Priority TPC – total purchase value of RM190,000 to RM999,999;

    (ii) Gold TPC – total purchase value of RM1,000,000 to RM1,999,999;

    (iii) Platinum TPC – total purchase value of RM2,000,000 to RM2,999,999; and

    (iv) Diamond TPC – total purchase value of RM3,000,000 and above

    2.8 The Privileges of Priority TPC, Gold TPC and Platinum TPC and Diamond TPC are as follows: -

    • Priority invitation to Tropicana’s property launches, events and other attractive promotions, etc.;

    • Special deals on dining, shopping and services at Participating Outlets.

    • Receive the latest e-Updates of the exclusive bi-Monthly Tropicana Magazine in your inbox via weblink.
    • You may also collect the hard copy from any of our property galleries.

    (i) Priority TPC Members

    1. Buyer Discount - 1.5% discount on Member’s next and every subsequent Tropicana Property purchase from Tropicana (subject to change without prior notice);
    2. Introducer’s Cash Reward - Enjoy up to 1% commission (based on purchase price) when Member introduces a non-Member buyer to purchase a Tropicana Property from Tropicana (subject to change without prior notice);

    (ii) Gold TPC Members

    1. Buyer Discount - 2.0% discount on Member’s next and every subsequent Tropicana Property purchase from Tropicana (subject to change without prior notice)
    2. Introducer’s Cash Reward - Enjoy up to 1% commission (based on purchase price) when Member introduces a non-Member buyer to purchase a Tropicana Property from Tropicana (subject to change without prior notice);

    (iii) Platinum TPC Members

    1. Buyer Discount - 2.5% discount on Member’s next and every subsequent Tropicana Property purchase from Tropicana (subject to change without prior notice);
    2. Introducer’s Cash Reward - Enjoy up to 1% commission (based on purchase price) when Member introduces a non-Member buyer to purchase a Tropicana Property from Tropicana (subject to change without prior notice);

    (iv) Diamond TPC Members

    1. Buyer Discount - 3.0% discount on Member’s next and every subsequent Tropicana Property purchase from Tropicana (subject to change without prior notice);
    2. Introducer’s Cash Reward - Enjoy up to 1% commission (based on purchase price) when Member introduces a non-Member buyer to purchase a Tropicana Property from Tropicana (subject to change without prior notice);

    2.9. Tropicana shall from time to time upgrade a Member’s TPC membership based on the latest aggregate value of the properties purchased by the Member.

    2.10. In the case of joint purchasers, each of the joint purchasers are entitled to the TPC membership.

    2.11. For corporate purchaser, nomination for TPC membership is limited to Directors only. The Director(s) who is the signatory(ies) in the SPA is entitled to be the nominee(s) to the corporate membership. However, the said company may request to change the nominee(s) or to have additional nominee(s) with valid reasons by providing the latest Form 24, Form 49 and any other supporting documents to Tropicana for verification purposes.

    2.12. For the purpose of determining the type of TPC membership in the case of joint purchasers and/or corporate purchaser, each of the purchasers and/or nominees shall be entitled to the full value of the purchase price in calculating the aggregate value of the Tropicana Property purchased.

    3. Tropicana Property Related Privileges

    3.1 Member must present a valid TPC at the point of purchase or introduction to qualify for the Buyer Discount or Introducer’s Cash Reward.

    3.2 The Buyer Discount on Tropicana Property is only applicable to the next and every subsequent Tropicana Property purchased by the Member, provided always that the Member is named as the purchaser in the SPA. Depending on the type and value of the Tropicana Property purchased, Tropicana may from time to time review or vary the Buyer Discount without prior notice. Tropicana may at its absolute discretion withdraw the Buyer Discount from a Member if the Member elects to remove his/her name from the SPA or nominate a third party in his/her place prior to full settlement of the purchase price.

    3.3 The Introducer's Cash Reward is only given to Member during promotional period(s), such promotional period(s) is to be solely determined by Tropicana at its discretion and subject to such terms and conditions as may be prescribed by Tropicana during such promotional period(s). In order to enjoy the Introducer’s Cash Reward, the Member introducing the non-Member buyer must and shall at the point when the Member introduces the non-Member buyer to Tropicana specifically inform Tropicana of such introduction and identify the non-Member buyer to Tropicana or its officer and such introduction shall be made before the non-Member buyer had signed the booking form and paid the booking fee (if any) for the purchase of the Tropicana Property. Tropicana shall not be liable to pay the Introducer’s Cash Reward to any Member who had failed to comply with this requirement and procedure.

    3.4 The Introducer’s Cash Reward will be paid out to the Member by way of cheque after the introduced non-Member buyer has both executed the SPA and paid a sum not less than Thirty five percent (35%) of the purchase price. Depending on the type and value of the Tropicana Property purchased, Tropicana may from time to time review, vary and/or withdraw the Introducer’s Cash Reward without prior notice.

    3.5 The Introducer’s Cash Reward is only applicable for introduction of buyer who is not a TPC member at the point of introduction. In the case where an existing Member purchasing a Tropicana Property directly from Tropicana in joint names with a non-Member buyer, the Member is only entitled to the Buyer Discount. The said Member is not entitled to both the Buyer Discount and the Introducer’s Cash Reward at any one of such said transactions.

    3.6 Tropicana reserves the right to cancel, suspend, terminate or otherwise change the Buyer Discount and/or the Introducer’s Cash Reward without assigning any reasons thereto and without any prior notification. Upon such cancellation, suspension, termination or changes, Tropicana shall not be under any obligation to extend the same benefits to the Members.

    4. Discount Benefits – by Participating Outlets

    4.1 In order to enjoy the discount benefits at the Participating Outlets, the Member MUST present a valid TPC to the Participating Outlets before every transaction is entered into. The discount benefits are only applicable to current transactions and not previous or back-dated transactions.

    4.2 Special discounts are given by the Participating Outlets subject to such restrictions, exclusions, terms and conditions as may be prescribed by the Participating Outlets and/or Tropicana from time to time at their absolute discretion.

    4.3 The Participating Outlets may at their absolute discretion cancel, suspend, terminate, reduce or otherwise change the discount benefits and may at their absolute discretion do not allow the use of the TPC by the Member during sales or promotional periods and/or for discounted items and/or when the TPC is presented together with any other privileges or discount related vouchers and/or cards.

    4.4 Tropicana shall not be liable to the Member in any manner whatsoever and howsoever for any goods and/or services purchased by the Member from any of the Participating Outlets and does not warrant the giving of such benefits and/or discounts by the Participating Outlets albeit the Member produces a valid TPC to such Participating Outlet.

    4.5 The TPC Programme signage displayed at the Participating Outlets shall not be taken as a warranty by Tropicana that all goods and services available at the Participating Outlets shall be subject to discount.

    4.6 Unless otherwise specified, discounts are generally not applicable to tax, service charges and other miscellaneous charges that are not included in the price of the goods or services purchased.

    4.7 Tropicana gives no representation or warranty with respect to any goods and/or services provided by the Participating Outlets under the TPC Programme. In particular, Tropicana gives no warranty in respect of the quality of goods and/or services purchased from or rendered by the Participating Outlets or their suitability for any purpose. Any dispute concerning goods and/or services purchased from and/or rendered by the Participating Outlets shall be settled between the Member and the Participating Outlets involved. Tropicana will bear no responsibility for resolving such disputes or for the dispute itself.

    5. General

    5.1 Member must present valid TPC prior to the transaction being entered into in order to enjoy the benefits and privileges under the TPC Programme.

    5.2 Unless otherwise specified, benefits and privileges under the TPC Programme are not valid for use with other ongoing promotions and discounts of Tropicana and the respective Participating Outlets.

    5.3 Tropicana gives no representation or warranties or endorsements for the goods or services shown in the Tropicana’s newsletters, magazines or Tropicana’s website pertaining to the Participating Outlets with respect to the pricing, the discounts, the promotion and the availability of such goods and services advertised therein as such pricing, discounts, promotion and availability may be changed, varied, suspended, terminated or withdrawn without prior notice by the Participating Outlets.

    5.4 Tropicana reserves the right to withdraw, suspend, terminate, substitute or vary any of the benefits under the TPC Programme from time to time without prior notice. Any substitution or variation by Tropicana of any benefits contained herein shall not entitle the Member to any claims or compensation from Tropicana for any and all losses or damages suffered or incurred by the Member, whether directly or indirectly caused.

    5.5 In case of any dispute relating to the Tropicana Property related privileges under the TPC Programme, the decision of Tropicana shall be final and conclusive.

    5.6 Tropicana is not liable for any loss or damage suffered by the Member due to any of the following reasons: -

    • any unauthorised use of the TPC;

    • any failure of a Member to notify the Participating Outlets that a transaction is a TPC Programme transaction;

    • any benefits not being available for any reason;

    • any failure to notify members of any changes in these Terms and Conditions, the TPC Programme, the Participating Outlets and TPC Handbook; and

    • The suspension and/or termination of the TPC Programme.

    5.7 Tropicana reserves the absolute right to add, delete or amend these Terms and Conditions at any time without prior notice.

    5.8 Tropicana reserves the right to withdraw, suspend or terminate the TPC Programme at any time it deems necessary without assigning any reasons thereto. In such a case, Tropicana shall give advance notice to the Member in the manner which Tropicana deems appropriate. Upon notification of such suspension or termination, the Member’s card shall be nullified and invalidated and Tropicana shall have no obligation to extend any benefits to the Members.

    5.9 Tropicana reserves the right to decline the issuance of or withdraw the TPC at any time or terminate membership as and when necessary without prior notice.

    5.10 Tropicana reserves the right to use and utilize all information gathered from or under the TPC Programme for marketing purposes and the Member and or the non-Member Buyer introduced by the Member shall be deemed to have consented to Tropicana using the same.

    5.11 The Member is responsible to notify Tropicana of any updates on their profile, change of address or any other contact information to enable Tropicana to send appropriate updates on TPC Programme to the said Member. Such notification shall be in writing.

    5.12 Any request for a replacement card for any reasons whatsoever, not limited to loss or damaged cards, shall be subjected to a fee of RM20.00.

    5.13 The use of the TPC by the Member automatically infers acceptance of the prevailing terms and conditions of the TPC Programme.

  • 1. What is Tropicana Privilege Card Programme ?

    • Tropicana Privilege Card Programme is introduced to reward customers of Tropicana in recognition of their support and loyalty through the years.

    2. Who is eligible to be a Member of Tropicana Privilege Card Programme?

    • Every individual and company who have purchased property(ies) directly from Tropicana of an aggregate value of RM190,000 and above are entitled to become a Member of this Loyalty Programme. Membership is absolutely free.
    • For joint-name purchasers – each of the joint purchasers are entitled to membership.
    • For corporate purchaser – nomination for membership is limited to Directors only. The Director(s) who is a signatory(ies) in the Sale & Purchase Agreement (SPA) is entitled to be the nominee(s) to the corporate membership. However, if there is a request by the same company to change the nominee(s) or to have additional nominee(s), Tropicana reserves the absolute right to request for the latest Form 24, Form 49 and any other supporting documents for verification purposes.

    3. What about owner who bought Tropicana Property through sub-sale transaction?

    Sub-sale Tropicana Property purchaser is not eligible to be a Member of Tropicana Privilege Card Programme

    4. How do I apply to become a Member?

    No application is necessary. Tropicana will issue to each and every qualified purchaser a personalised Tropicana Privilege Card (TPC) for use. There are 4 types of Tropicana Privilege Card, namely Priority TPC, Gold TPC and Platinum TPC and Diamond TPC.

    5. How does Tropicana categorize the 4 types of TPC to the qualified Members?

    The type of TPC issued to qualified Members is determined by the aggregate value of the property(ies) purchased as follows:

    • Priority TPC - total property value of RM190,000 to RM999,999
    • Gold TPC - total property value of RM1,000,000 to RM1,999,999;
    • Platinum TPC - total property value of RM2,000,000 to RM2,999,999; and
    • Diamond TPC - total property value of RM3,000,000 and above;

    6. I have bought properties from Tropicana under my own name and also under the name of my company. How do you determine the value of my purchases to justify the type of TPC membership entitlement for me?

    • For property purchased under your company’s name:
    • You MUST be the signatory in the SPA in order for us to combine the value of all your purchases to categorise your TPC membership type
    • If you are not the signatory in the SPA or even if the signatory is a member of your family, we do not recognise it as the same purchaser.
    • After combining the purchase value of all the properties, ONLY one individual membership card will be issued under your name.
    • No corporate membership(s) will be given to your company(ies).

    7. We are husband and wife who have individually bought properties from Tropicana. Can we combine the value of our properties purchased and both be entitled to upgraded memberships?

    • Yes, we can allow only husband and wife to combine their individual purchases by producing a copy of their marriage certificate as supporting document for our file record.
    • However, we cannot combine the value of properties purchased by other members of family (ie., children and parents, etc.)
    • This is not applicable to property(ies) purchased joint names with another party(ies).

    8. Is my membership upgradeable?

    Yes, Tropicana shall from time to time upgrade a Member’s TPC membership based on the latest aggregate value of properties purchased from Tropicana.

    9. Is membership transferable? Is my membership transferable to my immediate family members?

    • Membership is non-transferable and privileges are only accorded to TPC member.
    • Your membership is not transferable to any member of your immediate family.

    10. What are the privileges of being a Diamond TPC member?

    • Buyer Discount - 3.0% discount on your next property and every subsequent property purchase from Tropicana (subject to change);
    • Introducer’s Cash Reward - Enjoy up to 1% commission (based on purchase price) when you introduce a non-Member buyer(s) to purchase property from Tropicana (not applicable to new launches);
    • Priority invitation to Tropicana’s property launches, events and attractive promotions, etc;
    • Enjoy special deals on dining, services and shopping at participating outlets;
    • Receive the latest e-Updates of the exclusive bi-Monthly Tropicana Magazine in your inbox via weblink;
    • You may also collect the hard copy from any of our property galleries.

    11. What are the privileges of being a Platinum TPC member?

    • Buyer Discount - 2.5% discount on your next property and every subsequent property purchase from Tropicana (subject to change);
    • Introducer’s Cash Reward - Enjoy up to 1% commission (based on purchase price) when you introduce a non-Member buyer(s) to purchase property from Tropicana (not applicable to new launches);
    • Priority invitation to Tropicana’s property launches, events and attractive promotions, etc;
    • Enjoy special deals on dining, services and shopping at participating outlets;
    • Receive the latest e-Updates of the exclusive bi-Monthly Tropicana Magazine in your inbox via weblink;
    • You may also collect the hard copy from any of our property galleries.

    12. What are the privileges of being a Gold TPC member?

    • Buyer Discount - 2.0% discount on your next property and every subsequent property purchase from Tropicana (subject to change);
    • Introducer’s Cash Reward - Enjoy up to 1% commission (based on purchase price) when you introduce a non-Member buyer(s) to purchase property from Tropicana (not applicable to new launches);
    • Priority invitation to Tropicana’s property launches, events and attractive promotions, etc;
    • Enjoy special deals on dining, services and shopping at participating outlets;
    • Receive the latest e-Updates of the exclusive bi-Monthly Tropicana Magazine in your inbox via weblink;
    • You may also collect the hard copy from any of our property galleries.

    13. What are the privileges of being a Priority TPC member?

    • Buyer Discount - 1.5% discount on your next property and every subsequent property purchase from Tropicana (subject to change);
    • Introducer’s Cash Reward - Enjoy up to 1% commission (based on purchase price) when you introduce a non-Member buyer(s) to purchase property from Tropicana (not applicable to new launches);
    • Priority invitation to Tropicana’s property launches, events and attractive promotions, etc;
    • Enjoy special deals on dining, services and shopping at participating outlets;
    • Receive the latest e-Updates of the exclusive bi-Monthly Tropicana Magazine in your inbox via weblink;
    • You may also collect the hard copy from any of our property galleries.

    14. How is the Buyer Discount given on my next property purchase from Tropicana?

    • You must present your valid TPC at the time of purchase to qualify for the Buyer Discount.
    • You must be named as the purchaser in the SPA.
    • Discount will be given in the form of a Credit Note to offset against the first 10% down payment of the
      purchase price.
    • For Bumiputra TPC member, discount is based on the nett discounted price after the Bumiputra discount.
    • Discount given is not transferable to cash.

    15. I am an existing cardmember and would like to purchase another 2 or more properties from Tropicana at the same time. In what way can I get the best Buyer Discount for these properties?

    • Based on your existing card membership, you will get your entitled Buyer Discount applicable for one property first.
    • You can then opt to pay upfront 35% on the one unit purchased to upgrade your membership immediately so that you are eligible to the upgraded Buyer Discount for the second unit and so forth.

    16. I am a corporate nominee cardmember and I intend to purchase property from Tropicana under my own name. Will I be entitled to Buyer Discount?

    No. For corporate membership, the Buyer Discount is only applicable to the company’s next purchase of property from Tropicana.

    17. I am an existing cardmember and I intend to purchase a property from Tropicana under my company’s name. How do I get the Buyer Discount for my corporate purchase using my individual membership?

    • First, if you would like to enjoy the Buyer Discount on your corporate purchase using your individual membership, you must be a shareholder of the company;
    • Tropicana reserves the absolute right to request for the latest Form 24, Form 49 and any other supporting documents for verification purposes;
    • You must be one of the signatories in the SPA;
    • Your company needs to give us an official letter to request to transfer and combine the corporate purchase to your individual membership;
    • No corporate membership will be given to your company;
    • Your individual membership will be upgraded if necessary after combining the total purchase value.

    Special Note: This rule is also applicable to 2 individual card members who are joint name purchasers buying another property under their company where they are the same joint partners/shareholders.

    18. We are an existing corporate purchaser. One of our directors is buying a property from Tropicana. Can our director be entitled to Buyer Discount from our corporate membership?

    • First, if your director would like to enjoy the Buyer Discount on his individual purchase using the privilege from the corporate membership, he must be a shareholder of the company;
    • Tropicana reserves the absolute right to request for the latest Form 24, Form 49 and any other supporting documents for verification purposes;
    • He must also be one of the signatories in the earlier SPA;
    • Your company needs to give us an official letter to request to transfer all the privileges from the corporate membership to his individual membership;
    • The existing corporate membership will be terminated automatically and any corporate nominee membership card will also be void;
    • ONLY one individual membership card will be issued to the director to replace the corporate membership. The individual membership type will be based on the total purchase value after combining with the corporate purchase.

    19. I have introduced a friend(s) to purchase property from Tropicana. When can I claim the Introducer’s Cash Rewards?

    • You must present your valid TPC/booking form and introduce the non-Member buyer personally to Tropicana’s manager-in-charge. The non-Member buyer must not be an existing customer of Tropicana or has approached Tropicana directly with the intention to purchase a Tropicana Property before your introduction;
    • The first 35% of the Purchase Price as per Stage 1, Stage 2(a) and Stage 2(b) of the Payment Schedule annexed as Third Schedule in the SPA has been duly settled by BOTH the Introducer and non-Member buyer to Tropicana Corporation Berhad or its subsidiaries; and any other terms and conditions that may be determined/stipulated from time to time by Tropicana Corporation Berhad and its subsidiaries; Tropicana will pay the Introducer’s Cash Reward by way of cheque to you.

    20. I have introduces a friend to purchase more than one unit of property from Tropicana. How does the Introducer’s Cash Rewards work?

    Introducer is entitled to a referral fee up to 1% of the nett purchase price to all units sold to the SAME PROSPECT on the SAME DATE. Subsequent unit purchased by the Prospect on a different date is not entitled to Introducer’s Cash Rewards.

    21. I am a corporate nominee cardmember and I have introduced a friend(s) to purchase property from Tropicana. To whom will Tropicana pay the Introducer’s Cash Rewards, the company or the nominee?

    Tropicana will pay the Introducer’s Cash Reward by way of cheque to the nominee’s personal name on the condition that the nominee had presented his valid TPC and introduced the non-Member buyer personally to Tropicana’s manager-in-charge.

    22. Can the Introduced Buyer be eligible to TPC membership?

    Yes, the introduced non-Member buyer will be eligible to TPC membership on the condition that the value of the property purchased is RM190,000.00 and above. A TPC card will be issued after the introduced non-Member buyer has executed the SPA and has paid up at least 35% of the purchase price.

    23. In the event of lost, stolen or damaged card, can I request for a replacement card?

    Yes. You can report to Customer Careline at +603 7663 6888 or email customercare@tropicanacorp.com.my and request for a replacement card at a fee of RM20. Our operating hours are 9am to 6pm, Monday to Friday.

    24. How can I identify or recognise the Participating Outlets that offer privileges to TPC members?

    All our participating merchants or outlets with their special discounts and deals offered to TPC members will be listed in our e-Updates of the exclusive bi-Monthly Tropicana Magazine in your inbox via weblink.

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